Failure to implement.
What do you think it is that causes most businesses and CEO’s headaches and often leads to the downfall of businesses?
It is simply this: a failure to implement.
Whilst that may sound like a pretty basic comment, and it is, what most businesses lack is a system to agree, measure and modify KPI’s.
And that is why staff get discouraged.
Try this simple test:
Get your top three sales people into your office and give them each a dart (as in the game darts).
Then, keep dead quiet.
Watch the reaction. It will be a struggle, but keep dead quiet.
See who asks you: “So, what’s the target?” Chances are fairly good, that this particular person is the one to back.
Then ask yourself this question: “Are their KPI’s based on the SMART principle?
And with that, I’ll leave you to enjoy the rest of your day.